Monday, September 25, 2006

Time to begin documenting the DART Paratransit service... Friday, Sept. 22, Dad waited until 4:30 at the VA before being picked up and was then driven into downtown Wilmington where the driver picked up a woman. He then drove her into Hockessin to a private home. Dad didn't get home until after 6:00 -- a 1.5 hour ride in a rattle-trap Paratransit bus after sitting in his powerchair for 1.5 hours in the VA entrance way. 4 hours sitting still for dialysis then 3 hours stuck in the powerchair.

Today, he has been waiting at the VA for 1.5 hours. His arrangement is to be picked up at 4:00 and the paratransit has a window of 30 minutes before being considered late. Tomorrow's post will document today's experience.

I called DART dispach and changed the standard pickup time to 3:30. Maybe this will help with traffic and scheduling his trips home from the Elsmere VA.